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  1. Elements Connect
  2. CO-3501

Error 403 on JSD 3.2.4 portal with nFeed fields

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: Blocker
    • Resolution: Done
    • Affects Version/s: 5.13.19
    • Fix Version/s: 5.13.20
    • Labels:
      None
    • Environment:

      JIRA (v7.2.1#72003-sha1:3448e6b)
      JIRA Service Desk (3.2.4)

    • Functional components:
      Jira Service Desk

      Description

      How to reproduce

      • On JSD 3.2.4
      • Set up a nFeed field
      • Add it onto a JSD portal
      • Load the form from the poral

      Current result

      • The field does not work and an error is shown under the field:
      • Error in the console:
        Failed to load resource: the server responded with a status of 403 (Forbidden)
        

      Expected result
      The field works

      Workaround

      Downgrade to nFeed 5.13.17:

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              • Assignee:
                Unassigned
                Reporter:
                nicolas.simon@valiantys.com Nicolas Simon (Inactive)
                Customer:
                Patrick Monte
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                Dates

                • Created:
                  Updated:
                  Resolved: