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  1. Elements Connect
  2. CO-3488

Dependent Fields not working in Customer Portal

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: Blocker
    • Resolution: Done
    • Affects Version/s: 5.13.18
    • Fix Version/s: 5.13.19
    • Labels:
      None
    • Environment:

      JIRA Service Desk 3.15.1
      Jira Software 7.12.1
      Chrome, Firefox, Internet Explorer, Edge

    • Functional components:
      Dependencies
      Jira Service Desk

      Description

      How to reproduce

      • Build the Continent and Country nFeed field from this tutorial
      • Add the two fields on a customer portal creation form
      • Go on the portal (admin or customer) and start creating a request

      Current result

      • Dependent country field is not working:
      • The field works from the Jira side:

      Expected result
      The dependent field shows suggestions

      Workaround

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              • Assignee:
                Unassigned
                Reporter:
                nicolas.simon@valiantys.com Nicolas Simon
                Customer:
                Merlin Hladik
              • Votes:
                4 Vote for this issue
                Watchers:
                6 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: