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  1. Elements Connect
  2. CO-3735

Checkboxes linked to a Connect field being unresponsive

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    Details

    • Type: Bug
    • Status: Dev Analysis
    • Priority: Major
    • Resolution: Unresolved
    • Affects Version/s: 5.14.0, 6.1.0, 6.2.0, 6.3.2, 6.4.0
    • Fix Version/s: None
    • Labels:
    • Environment:

      Customer :

      • Elements Connect - 6.3.2
      • Jira - 8.4.1

      Support :

      • Elements Connect - 6.4.0
      • Jira - 8.6.1
    • Functional components:
      Dependencies
      Field editor - Checkbox

      Description

      How to reproduce

      • Create a Checkboxes customfield, as follows (in our example, the id of this field is customfield_11502):
      • Create a dummy Connect field which depends on the Checkboxes customfield (customfield_11502):
      • Add these fields to a project
      • Go into a ticket and add a value to these fields
      • Then, on the issue view of this issue, click on the checkboxes customfield to edit it. A pop-up should appear including the customfield and the connect field that depends on it.
      • On this pop-up, make sure you can check/uncheck the checkboxes. Then click on Cancel.
      • Click on the checkboxes customfield again and re-open the same pop-up.   

      Current result
      It is no longer possible to check/uncheck the boxes in the customfield, neither in this pop-up nor in the edit screen of the issue.
      An example is shown in the following video: Checkboxes issue.webm

      Expected result
      Checkboxes should be able to be checked/unchecked at any time.

      Notes

      1. This problem also occurs for a Checkbox Connect field.
      2. Refreshing the page solves the problem (until you click again on the Cancel button of the pop-up/edit screen).

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            People

            Assignee:
            simon.laffont@elements-apps.com Simon Laffont
            Reporter:
            simon.laffont@elements-apps.com Simon Laffont
            Votes:
            1 Vote for this issue
            Watchers:
            3 Start watching this issue

              Dates

              Created:
              Updated: