Uploaded image for project: 'Elements Connect'
  1. Elements Connect
  2. CO-3658

Can't copy Live User into JIRA User using postfunction with JIRA 8.4

    XMLWordPrintable

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: 6.1.1
    • Labels:
      None

      Description

      How to reproduce

      • With Jira 8.4
      • Create a Connect Live User field "My Connect Live User field"
      • Add a "Copy key to issue field Function for this transition" postfunction to a transition. 
        Source field: "My Connect Live User field"
        Target field: "Assignee"
      • On a Jira issue, add "My Connect Live User field" and fill it
      • Run previous transition

      Current result

      Assignee field is not filled with "My Connect Live User field" field.

      Error in logs:

      [c.v.j.p.s.service.postfunction.CopyFieldToIssueFieldService] 'Elements Connect: Copy display to issue field' Cannot update Assignee(assignee): Error while retrieving user with name 'JIRAUSER10102'.

      Expected result

      • Assignee get "My Connect Live User field" user value.
      • No error in logs
      • This behaviour should work for both Jira 8.3 and 8.4

        Attachments

          Issue Links

            Activity

              People

              Assignee:
              Unassigned
              Reporter:
              brice.gestas@valiantys.com Brice Gestas
              Votes:
              0 Vote for this issue
              Watchers:
              1 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved: