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  1. Elements Connect
  2. CO-3630

Connect fields do not work on JSD if a global default value is set (IE11)

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: 6.0.8, 6.0.9
    • Fix Version/s: 6.0.10
    • Labels:
      None
    • Environment:

      Internet Explorer 11

    • Functional components:
      Jira Service Desk

      Description

      Only in IE11, others browsers don't have the bug

      How to reproduce :

      • Create a Elements Connect live text.
        • Datasource SQL
        • Query : select id, summary from jiraissue
        • Editor : autocomplete (or select list both doesn't work)
        • Template : {SUMMARY}
      • Go to¬†Administration --> issues -->¬† custom fields --> configure your custom field.
      • Set a default value.
      • Add your field in a JSD form.
      • Use IE11 and go to JSD portal
      • Create an issue from JSD form

      Current :

      the field doesn't work, an error message is displayed : "Unable to get property 'length' of undefined or null reference"

      Expected :

      **Field set with default value

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              Assignee:
              Unassigned
              Reporter:
              basile.grandperret@valiantys.com Basile Grandperret
              Votes:
              3 Vote for this issue
              Watchers:
              6 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved: