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  1. Elements Connect
  2. CO-3531

Elements Connect custom fields return "Forbidden (403)" errors

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Affects Version/s: 5.13.20, 5.13.24, 5.13.25
    • Fix Version/s: 5.13.26
    • Labels:
      None

      Description

      How to

      • Create an Elements Connect field
      • Configure it with a dummy configuration
      • Edit the default global context of the custom field
      • Add an issue type restriction (eg. make it available only for "Story")
      • Create a Jira Software project
      • Put the field on the Create screen for the Story issue type
      • Create a Software board
      • Create an Epic
      • Go in the backlog view
      • Open Epics side bar
      • Select the previously created Epic
      • Clic on "Create issue in epic"

      How to (bis)

      • Create an Elements Connect field
      • Configure it with a dummy configuration
      • Edit the default global context of the custom field
      • Add an issue type restriction (eg. make it available only for "Story")
      • Create a Jira Software project
      • Put the field on the Create screen for the Story issue type
      • Right clic on the Create button of the top navigation bar of Jira
      • Open in a new tab
      • Select the previously created project, and the Story issue type
      • Leave everything empty and clic on Create

      Expected

      • The Elements Connect field behaves normally and values are available
      • No error message is displayed

      Current

      • "Forbidden (403): The request was valid, but the server is refusing action"
      • No results for the field

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              • Assignee:
                Unassigned
                Reporter:
                nicolas.esteves@valiantys.com Nicolas Esteves
                Customer:
                Priyanka Nuthalapati
              • Votes:
                4 Vote for this issue
                Watchers:
                5 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: