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  1. Elements Connect
  2. CO-3438

Connect fields not loaded correctly at first connection on JSD

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: Blocker
    • Resolution: Done
    • Affects Version/s: 5.13.11, 5.13.19
    • Fix Version/s: 5.13.23
    • Environment:

      Atlassian

    • Functional components:
      Jira Service Desk

      Description

      How to reproduce

      • Set a simple nFeed field on the JSD portal and make it appear on one request type form
      • Log out
      • Go on the portal
      • Create a new customer account
      • Load the request type form as a customer

      Current result

      • The nFeed field is not loaded:
      • Reloading the page makes the field works as expected

      Expected result
      The field works as expected upon first display

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              • Assignee:
                Unassigned
                Reporter:
                nicolas.simon@valiantys.com Nicolas Simon (Inactive)
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                Dates

                • Created:
                  Updated:
                  Resolved: