Display to a JSD customer information related to its organization, stored in a external system.
If Jira Service Desk is installed, add a new velocity variable: organization evaluated as:
- $issue.organizations > organizations ids (an array)
- $issue.organizations.id > organizations ids (an array)
- $issue.organizations.name > organizations names (an array)
If we can't use $issue.organizations, we should at least support $issue.customfield_XXX but its less user friendly
We can extract the Organization name with a regex: