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  1. Elements Checklist
  2. CL-334

Panels are all validated when creating a JSD request

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: Blocker
    • Resolution: Done
    • Affects Version/s: 1.13.1
    • Fix Version/s: 1.2.15-AC
    • Labels:
      None
    • Environment:

      Jira service desk cloud

      Description

      How to reproduce

      • Create a panel 'Panel 1'
      • set it visible on JSD but not mandatory
      • set request type (e.g 'request type 1')

       

      • Create another panel 'Panel 2'
      • set it visible on JSD AND mandatory
      • set request type (e.g 'request type 2')

       

      • Go to portal > request type 1
      • Fill all Jira mandatory fields (summary, description...)
      • Create request

       

      Current result

      The request is not created and nothing happen

       

      Expected result

      The request is created then we are redirect to issue view

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              • Assignee:
                Unassigned
                Reporter:
                bastien.fiorito@valiantys.com Bastien Fiorito
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                Dates

                • Created:
                  Updated:
                  Resolved: